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Post in Customer Support
KellyRibeiro
NEWCOMER I Vib
‎10-09-2025 11:59 PM
‎10-09-2025 11:59 PM

Missing unit number

Hello, I had a delivery attempted today but apparently the unit number was missing. Is there a way to contact the shipper directly and inform them this? 

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1 Reply
DaneeBT
MOD Rouge
‎10-10-2025 06:35 AM
‎10-10-2025 06:35 AM

Re: Missing unit number

@KellyRibeiro Oh no!  It looks like your private messages are turned off. You can adjust your preferences in your Community settings (on the browser only, not the app). Please send me a private message with your order number and full shipping address including the unit number so I can take a look.

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Conversation Stats
  • 1 reply
  • ‎10-09-2025 11:59 PM
  • 146 views
  • 1 Hearts Given
  • 2 Contributors