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Post in Customer Support
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Missing samples!

What is going on with missing samples?! Last 4 orders are missing some or ALL samples! Are they not checking? I’m so fed up and have no confidence anymore. This is why I shop online!

Re: Missing samples!

Hi @teresagr,

 

I sincerely apologize about this! We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a PM shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel 

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