Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
graciosagurl
NEWCOMER I Rouge
‎02-05-2018 12:46 PM
‎02-05-2018 12:46 PM

Missing samples

Why is it that my last 2 orders I haven't received any of my samples?? I look forward to those samples. It's happened a few times before spaced out, but this time it was in a row and a week apart. Get it together. I want my samples.

0
Reply
1 Reply
RaquelBT
ALUM II Insider
‎02-05-2018 01:29 PM
‎02-05-2018 01:29 PM

Re: Missing samples

Hi @graciosagurl,

 

I'm so sorry to hear you're missing samples! We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a PM shortly to assist. 🙂


Best Regards,

 

❤️ Raquel 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎02-05-2018 12:46 PM
  • 250 views
  • 0 Hearts Given
  • 2 Contributors