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Post in Customer Support
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yunii
NEWCOMER IV Rouge
‎11-14-2017 05:52 PM
‎11-14-2017 05:52 PM

Missing samples

A few of my orders came today from the VIB rouge sale but some are missing samples. This is the first time it happens, usually I get a different sample when it ran out of stock but not getting one.

 

Is it a normal thing or should I call Customer support?

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RichardBT
ALUM II Insider
‎11-17-2017 08:20 AM
‎11-17-2017 08:20 AM

Re: Missing samples

Hello @yunii,

 

So sorry to see that you didn't receive samples with a few of your orders. I will PM you shortly to assist!

Cheers,

 

Richard

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  • 1 reply
  • ‎11-14-2017 05:52 PM
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