Missing samples

[SOFIAARORA]

Hi , I received my order with missing samples .If samples are available during check out then I should receive them with my product.Very disappointed. 

[1madfan]

I am so sorry that happened to you too!! So disappointing when it does. I just opened my order to absolutely no samples and I was really looking forward to that Charlotte Tilbury. 

[DaneeBT]

@SOFIAARORA I received your PM but I'm not able to reply as your private messages are turned off. You can adjust your preferences in your settings on a desktop or mobile web browser. Thanks! 

[keelybt]

@SOFIAARORA I'm sorry to hear that! We don't recommend posting your order number publicly, so I have removed it from your post.  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service You can adjust your account settings (the gear icon) on a desktop or mobile web browser.