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Post in Customer Support
nekocatto
NEWCOMER I Rouge
‎11-16-2022 05:36 PM
‎11-16-2022 05:36 PM

Missing samples

So this is the third time I've ordered online and my samples are missing. What's the point in ordering online when samples don't even come? What's the point in picking out the samples when they don't even come as ordered? Last time, samples weren't what I even picked out. 

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LaurieBT
MOD Rouge
‎11-16-2022 05:53 PM
‎11-16-2022 05:53 PM

Re: Missing samples

Hi @nekocatto,

 

I'm sorry about this! Samples can be substituted but they shouldn't be missing altogether. I'll send you a message shortly.

 

Best,

Laurie

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  • 1 reply
  • ‎11-16-2022 05:36 PM
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