Missing samples

[Anonymous]

i didn’t receive any of my three free samples? I really wanted to try them but unfortunately I got none! 

[PenelopeBT]

Hi @Anonymous,

I'm so sorry to hear this. I will send you a private message to provide further assistance.

Warm Regards,

Penelope

[Andrea19]

I didn't get any either. An email saying that they were out of them or something like that would have been professional of them...

[AhyKayGee]

My last purchase was missing my samples too 😞 very disappointing because I love Sephora and look forward to these. If there isn’t enough why do they offer them?

[Anonymous]

The last few shipments this December and January have had none to maybe one or two samples. Very disappointing. I hope it's just because of a very busy holiday season. I love trying out samples to find new products I might buy in the future.

[LoveJessii]

Same here!