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Post in Customer Support
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Missing samples (again)

This seems to be the new norm. I am missing samples again. I didn't get them in the last two orders and I disregarded that as a one off. But it gets very disappointing when you select samples at check out expecting to try some new stuff when you get the order and find nothing in the package. 😞

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Re: Missing samples (again)

Same 😭 so frustrating!

Re: Missing samples (again)

Hi @robieleah,

 

I'm sorry about this! I'll send you a message.

 

Best regards,

Laurie

Re: Missing samples (again)

I am so sorry that happened to you. I know how much we all look forward to the little free samples. I just got my package today and didn’t get them either. I was bummed because I really wanted to try the perfume oil.  

Re: Missing samples (again)

@1madfan I'm sorry to hear that! I will send you a PM to help. 

Re: Missing samples (again)

@mkrana I'm sorry to hear that! I will send you a PM to help. 

Re: Missing samples (again)

Hi, i didn't get any PM?

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