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Post in Customer Support
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faulky
NEWCOMER I Rouge
‎06-10-2024 10:02 PM
‎06-10-2024 10:02 PM

Missing sample

Hey! I’ve missed some samples with orders. I get that they are free… but still. It’s a nice treat and when I choose them and they don’t come it’s a disappointment. Anyone else? 

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keelybt
MOD Rouge
‎06-11-2024 07:49 AM
‎06-11-2024 07:49 AM

Re: Missing sample

@faulky I'm sorry to hear that! I will send you a PM.

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CookieGirl1
ICON I Insider
‎06-11-2024 05:34 AM
‎06-11-2024 05:34 AM

Re: Missing sample

@faulky I'm sorry that you didn't receive the samples that you wanted.  Unfortunately samples are subject to availability and I can pretty confidently say that most of us have had at least one or two orders in which the samples were also missing.  Disappointing, yes but hopefully you'll get the ones you requested next time 🙂.

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Conversation Stats
  • 2 replies
  • ‎06-10-2024 10:02 PM
  • 438 views
  • 0 Hearts Given
  • 3 Contributors