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Post in Customer Support

Missing sample

Hey! I'm missing my samples placed with my order. Is this something that normally happens? I'd go in store to ask, but I live 4 hours away from my closest sephora 😞 


Re: Missing sample

As a former regular Sephora customer, yeah, it happens so regularly that you should be more surprised when you actually receive what you ordered. I don’t know how they stay in business when there’s so many better options out there. 

Re: Missing sample

@Caitynn Sorry to hear that! I'm sending you a PM.

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