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Post in Customer Support
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Missing product

I recently ordered the Rihanna soft matte complexion essentials which is supposed to come with a foundation brush, a primer AND foundation. Well, I did NOT receive the foundation. I spent over $70 on this set and I’m pretty pissed. I also saw other customers complain the same thing happened to the by commenting on the product page listing. 

I hope Sephora gets this resolved for me and everyone else ASAP. I’d hate to have to do 100% of my beauty product shopping at Ulta. 

thanks 

Re: Missing product

HI @bwheeler901,

 

I'm sorry to hear about this. I'll look into it then send you a PM.

 

Always,

Danee

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