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Post in Customer Support
vanessa2go
WINDOW SHOPPER I Vib
‎04-13-2017 08:23 PM
‎04-13-2017 08:23 PM

Missing product !

Hi I ordered off of the Sephora website and my box came in today but when I opened it I was missing my Kay Von d eyeliner in trooper 😕 I've ordered from Sephora before and I've never had a problem with my items. I hope this can be resolved 

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1 Reply
ZannaBT
ALUM II Insider
‎04-14-2017 12:10 PM
‎04-14-2017 12:10 PM

Re: Missing product !

Hi vanessa2go,

 

I'm so sorry to hear there was an item missing from your order! I'm going to PM you now so I can help resolve this. Thanks!

Stay Fabulous,
Zanna
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  • ‎04-13-2017 08:23 PM
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