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Post in Customer Support
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Missing points

Im missing 100 challenge points for my online order i had during the october challenge. I did everything correctly. Please apply if possible. Thank you

Re: Missing points

Hi @anne1986,

 

We're happy to check on this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number and the name of the challenge you're referring to, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

 

Best,

Laurie

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