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Post in Customer Support

Missing points after VIB Rouge sale purchase 2021

Hi, I just purchased two separate orders today during this VIB Rouge sale but never got my points for it. My beauty insider said I still needed to spend $870 points to stay rouge until next year but AFTER I ordered my two orders, it still said the same thing. I believe I should’ve acquired approx 330 points. Please help! 

 

 

Re: Missing points after VIB Rouge sale purchase 2021

Hi @mmkeii,

 

Your points and year-to-date spend should be updated once your orders have been shipped. Thank you for your patience!

 

Always,

Danee

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