Missing package

[samy1996]

Hi everyone. I ordered products from sephora. My parcel shows delivered but i didn’t get any parcel. I searched everywhere. I have no idea what to do now. I was very excited for the parcel but didn’t find anywhere.

[DaneeBT]

@samy1996 sorry to hear that. It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your order number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

[samy1996]

I sent you the private text with order number.

[DaneeBT]

@samy1996 I see that you've been assisted with your order.