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Post in Customer Support
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Missing package

The status of my order was delivered, but I checked everywhere around my apartment and didn't find any packages. It says Delivered, Signature Service not requested, but I wish it requires signature service so that at least I can know whether it is delivered. I know at this time the delivery is slow, but I waited almost a month for the package but I did not receive anything at the end. 

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Re: Missing package

I checked all the surrounding areas, and I still did not get my package today, it has been more than 24 hours.

Re: Missing package

Hi @TxTxTxT,

 

KevinBT is currently out of the office and I will send you a message to assist shortly. Thank you!

 

Best,

Laurie

Re: Missing package

Hi @TxTxTxT - sorry to hear that! I am sending you a private message to further assist. 

 

Regards, 

Kevin

Re: Missing package

Hi Kevin,

 

The order number is ---.

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