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Post in Customer Support
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Anonymous Insider
‎08-13-2018 06:58 PM
‎08-13-2018 06:58 PM

Missing package and missing samples

Hi

I placed two orders on August 10th, and they were shipped the same day according to the emails. The trackings show both packages were delivered, but order can't be found anywhere. Also, in the order, none of the samples were sent. Could you please take a look? Thanks. 

 

Best, 

 
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StephanieBT
ADMIN Insider
‎08-13-2018 07:18 PM
‎08-13-2018 07:18 PM

Re: Missing package and missing samples

Hi @Anonymous,sorry to hear that! I edited your post to remove your order numbers, for your security. I will send you a PM now to help!

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  • 1 reply
  • ‎08-13-2018 06:58 PM
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