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Post in Customer Support
icojo
NEWCOMER I Insider
‎09-04-2022 12:50 PM
‎09-04-2022 12:50 PM

Missing orders

So someone told me to wait for my order to arrive until the end of the next day. And now 2 days have passed already and no package arrived! And the one who offered help is not responding anymore. Is this usual? Missing packages from sephora!! 

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1 Reply
DaneeBT
MOD Rouge
‎09-04-2022 01:06 PM
‎09-04-2022 01:06 PM

Re: Missing orders

Hi @icojo

 

I see that Laurie was recently assisting you and she is currently out of the office which is why you have not received a response. As she is out of the office, I will take a look into your order then send you a private message!


Regards,
Danee

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  • 1 reply
  • ‎09-04-2022 12:50 PM
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