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Post in Customer Support

Missing order

Missing order

I placed an order online (order ##) and it still hasn’t shipped but my two other orders have. I just want my to know where the order is at this point and will probably be deleting my insider account. I paid for two day shipping and it’s Wednesday.

Re: Missing order

Hi @ARavenMaiden


We don't recommend publicly posting personal info such as order numbers so I had to edit out your post. 😉 It looks like this order was delivered in the correct time frame. Any orders with Flash 2 day placed on the weekend should arrive Wednesday but due to the holiday it arrived on the 4th instead this week. Shipping times for all orders, including orders shipped on Flash 2 Day, do not include weekends and holidays. Send me a PM if you did not receive this order. 




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