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Post in Customer Support
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annalisegeme
NEWCOMER I Vib
‎09-27-2023 05:11 PM
‎09-27-2023 05:11 PM

Missing order item

I am missing an item from my most recent order. The order was delivered today but the kiehls facial moisturizer wasn’t included. My order details says delivered so I’m wondering if I could get a replacement shipped to me or a refund if it can’t be shipped. Thank you. 

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LaurieBT
MOD Rouge
‎09-27-2023 05:35 PM
‎09-27-2023 05:35 PM

Re: Missing order item

Hi @annalisegeme,

 

I'm sorry about this! I'll send you a message.

 

Best regards,

Laurie 

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  • 1 reply
  • ‎09-27-2023 05:11 PM
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