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Post in Customer Support
JJ016
NEWCOMER I Rouge
‎08-21-2018 03:52 PM
‎08-21-2018 03:52 PM

Missing items

My recent order is missing a sample and an item I redeemed with my points. It's been a while since I placed an online order and I was hoping that the trend of missing items wouldn't be an issue now ]: 

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HelenBT
ALUM II Insider
‎08-21-2018 04:10 PM
‎08-21-2018 04:10 PM

Re: Missing items

Hi @JJ016,

 

I'm sorry to hear that! I will send you a PM to assist you further. 

 

Warmest regards,

 

Helen

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  • 1 reply
  • ‎08-21-2018 03:52 PM
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