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Post in Customer Support
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micladyn34
NEWCOMER I Rouge
‎01-07-2018 10:22 AM
‎01-07-2018 10:22 AM

Missing items in online order

Hello,

 

I ordered and was charged for 2 quantities of the Dr. Jart+ Cicapair Tiger Grass Color Correcting Treatment but only received one in my package. I'm not sure how I can go about proving this as it shows I received both items in my invoice.

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MeganBT
ALUM II Insider
‎01-09-2018 12:57 PM
‎01-09-2018 12:57 PM

Re: Missing items in online order

Hi @micladyn34, 

 

I'm so sorry to hear this and am sending you a private message to help. 

 

All my best, 

 

Megan 

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  • 1 reply
  • ‎01-07-2018 10:22 AM
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