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Post in Customer Support
Anonymous Insider
‎11-05-2017 10:39 AM
‎11-05-2017 10:39 AM

Missing items in my online order

Hi, I just received the package for one of my VIB Rouge orders, and three items are missing from the box while the names are on the packing list. This never happened to my previous orders. I tried to call, but couldn't get through. Could you please help me with this as soon as possible? Thank you.

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SianBT
ALUM II Insider
‎11-08-2017 08:39 AM
‎11-08-2017 08:39 AM

Re: Missing items in my online order

Hi @Anonymous, 

 

I'm very sorry to hear about this! If you have not yet been assisted with this, please send me a PM with your order number so that I can ensure you are assisted!

 

Bisous, 

 

Sian

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  • ‎11-05-2017 10:39 AM
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