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Post in Customer Support
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Missing item

Greetings,

 

I  received my online order on September 11th but I wasn't able to open my parcel until last week, so apologies for the lateness of the report.

I found out that I was missing the "KVD Beauty Tattoo Liner Vegan Waterproof Liquid Eyeliner - Trooper" as well as one of the free samples (Tom Ford Traceless Soft Matte Foundation). 

 

Please let me know how I can claim this missing item or get a refund if it's out of stock.

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Re: Missing item

@Dapperpunch Oh no! I will send you a PM to help. 

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