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Post in Customer Support
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Missing item

I received my package with an item missing - how do you contact customer service? 

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Re: Missing item

Hi @Swifty88,

 

I'm sorry to hear this! We're happy to assist and I'll send you a message shortly.

 

Warm regards,

Laurie

Re: Missing item

Hi Laurie,

 

I tried responding to your message but it keeps getting sent back- do you have an email address that works? 

 

Thank you,

Ashlyn 

Re: Missing item

Hi @Swifty88,

 

I'm so sorry about that! I'll send you a message now with more information.

 

Best,

Laurie

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