Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Anonymous Insider

Missing item on my order, AGAIN

hi there,

I received my order and I couldn't find 'SEPHORA COLLECTION Colorful Eyeshadow - COLOR Morning Freshness' in my order box. How could this happen to me again? I didn't get any cancellation email and it's clearly on my invoice so it seems like you just forgot to send me. what should I do??? can you help me?

 

Re: Missing item on my order, AGAIN

Hi @Anonymous, sorry about that! I will send you a PM shortly to help.

Conversation Stats
  • 1 reply
  • 146 views
  • 0 Hearts Given
  • 2 Contributors