Missing item in order

[AlexaBerky]

Hi there,

I made multiple purchases and had 2 orders combined in one and shipped together. However, I’m missing the item, the Glow Recipe Blackberry Retinol Serum. Both orders show the same tracking number but within the package I received only one. 

I filmed an unboxing video and showed the tracking labels as well. If there’s anywhere I can send it, please let me know.

If there’s anything else I can do/provide, let me know, thank you! 

[keelybt]

@AlexaBerky Oh no!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service