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Post in Customer Support

Missing item in order

Hi I just received one of the boxes from the Rouge sale and the main item is missing. The invoice it came with has the item on it. I’ve had frequent problems with samples missing but not a full sized product, I’m not sure what I can do? Please help

Re: Missing item in order

Hi @jk21,

 

I am sorry to hear that your item was missing. I will send you a PM for further assistance. 

 

Best,

Zakiya

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