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Post in Customer Support
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Missing item in online order

Hello,

 

I recently ordered Stila's Stay All Day Waterproof Liquid Eye Liner in Black along with Caudalie's Make Up Removing Cleansing Oil. However Stila's black liquid eye liner was missing. All the samples were present as well as the 100 point award Lancome's advance genifique. It arrived yesterday but I was only able it today due to my move. My order number was. I really need my black eyeliner, its the staple of my make up so I'll appreciate it if I did not have to spend money on it twice!! 😞

Re: Missing item in online order

Hi @ashtonks,

 

I'm so sorry to hear your eyeliner was missing from your package! I'll send you a PM to assist you.

 

Always,
Danee

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