Stores & Services
Find a Sephora

Happening at Sephora

View all


From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Missing item from package

Im trying to get a hold of costumer service. My package was supposed to be delivered yesterday and for some strange reason the fed ex driver did not find my home. Today I got the news they did delivered. I was excited to open the package. Only to find out the only product I was most excited about (rare beauty liquid blush) was not inside with the rest of the items I had paid for. 


I want to know what happened did it get lost on the way?was it not packaged? I have the order list where it shows the products I paid for which includes the blush from rare beauty. how can costumer service help me to get the product I’m missing in ny package? 


Re: Missing item from package

Hi @DulceGuerrero7 Sorry to hear about this. I'll send you a PM.

1 Reply
Conversation Stats
  • 1 reply
  • 0 Hearts Given
  • 2 Contributors