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Post in Customer Support
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skizz430
NEWCOMER I Vib
‎10-12-2018 03:26 PM
‎10-12-2018 03:26 PM

Missing item from order

I just received my order yesterday and I was missing the tarte pineapple of my eye collectors set.  Only the perfume shipped.  Is it on back order?

 

 

 

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4 Replies
RebeccaBT
ALUM II Insider
‎10-19-2018 08:26 AM
‎10-19-2018 08:26 AM

Re: Missing item from order

Hi @skizz430,

 

I am so sorry to hear this. I will send you a PM shortly to assist you with this.

 

Best,

Rebecca 

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skizz430
NEWCOMER I Vib
‎10-18-2018 10:36 PM
‎10-18-2018 10:36 PM

Re: Missing item from order

 
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HelenBT
ALUM II Insider
‎10-12-2018 03:31 PM
‎10-12-2018 03:31 PM

Re: Missing item from order

Hi @skizz430,

 

I will send you a PM to assist you shortly. I have also removed the screenshots including personal information for your security.

 

Warmest regards,

Helen

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1 Reply
skizz430
NEWCOMER I Vib
‎10-18-2018 10:35 PM
‎10-18-2018 10:35 PM

Re: Missing item from order

I still never received my tarte pineapple palate. 

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Reply
Conversation Stats
  • 4 replies
  • ‎10-12-2018 03:26 PM
  • 340 views
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  • 3 Contributors