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Post in Customer Support
Anonymous Insider

Missing item from order!!!!!!

I recently got an order, however to my dismay I am missing one of the items that I ordered and paid for. I have never had an issue with shopping online before, pretty disappointed.

Re: Missing item from order!!!!!!

Hi @Anonymous,

I am so sorry to hear this! If you have not been assisted with this already, please send me a PM with your order number and the missing item and I can assist you further.

Best,

Zakiya

RE: Missing item from order!!!!!!

Call and let CS know. That happened with one of my eyeliners a couple of weeks ago and they were really nice and got it shipped right out to me.
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