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Post in Customer Support
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Missing item from my order

Hi, 

I received my order today, however I am missing one item and have still been charged for it - it still shows in my order history. 

Who can I speak to please?

 

Thanks

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Re: Missing item from my order

I just open my order and I have same issue missing one of my items what to do

 

Re: Missing item from my order

Hi @cakey12 I'm sending you a PM to assist!

Re: Missing item from my order

Hi @Laurenincanada,

 

I'm sorry about this! I'll send you a message to assist.

 

Best,

Laurie 

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