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Post in Customer Support

Missing instacart points

Hi, I’ve used instacart for 2 orders (both from 2023) and I’ve had my Sephora account linked for both orders. I just learned how to review my Sephora account activity on the Sephora app and I noticed that both of my instacart orders aren’t showing in the points or spending activity and thus the points from those instacart orders have not been added to my account. As someone who doesn’t make Sephora purchases often, missing out on points when I do make a purchase hurts. Please assist, I would like to see those points added to my account

Re: Missing instacart points

Hi @nursemily,

 

My apologies, I'm happy to help and I'll send you a message.

 

Best,

Laurie 

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