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Anonymous Insider

Missing free samples

For the last two packages I ordered I did not receive the free samples that I had selected. If they are not going to be sent anyway, why bother having the option? 

Am I ever going to get them or should I stop trying?

thanks,

jess

Re: Missing free samples

Hi @Anonymous I'm sorry to hear that you didn't receive samples. If you still need assistance with this, please send me a PM with your order numbers.

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