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Post in Customer Support
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Missing Shipment

😩My Sephora order was "delivered" by FedEx but I never received it. The picture on FedEx website shows it shoved into a mailbox and it barely fit and was half hanging out.

 

The worst part - I live on a busy road and obviously someone seen the package hanging out of the mailbox and took it.

FedEx was so lazy they did not even bother to pull into my driveway and place it on my porch.  

 

So very dissappointing and frustrating that hard earned money down the drain and no order!!!!!!

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Re: Missing Shipment

Hi @Timberlynn,

 

I'm sorry to hear this! I'll send you a message shortly.

 

Best regards,

Laurie 

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