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Post in Customer Support
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Missing Samples

I received my first order from the VIB sale and it was missing samples. I waited for my other orders to come in, and the ones that I remembered to actually put samples in had them, so it was just the first order. I know it's something silly to complain about, but it also isn't the first time it's happened (and now they dropped the number of samples to 2, unless that's just a holidays thing?). 

 

My Sephora doesn't carry a lot of brands (Seph in JCP), so those samples really help me figure out what I want to actually try.

Re: Missing Samples

Hi @DeadlyUnicorn

 

Sorry to hear about this! I'll send you a private message to assist you. 

 

-Mali 

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