Missing Samples

[Tea333]

Spoiler

Spoiler

For the third time, my sephora shipment has arrived missing samples. I am honestly so upset that I might just switch to Ulta.

[Mirna00]

I have had the same thing happen, my last 2 orders have had missing samples

[keelybt]

@Mirna00 I'm sorry to hear that! I will send you a PM to help. 

[1madfan]

This happens so much. My most recent purchase…I got all of the vday scents and they didn’t even sent it. When I reordered one

the one scent I really wanted to try, which was angels share by Kilian was swapped out for dolce and Gabbana light blue. 
Just unfair. 

[DaneeBT]

Hi @1madfan 

I'm sorry to hear about this. I'll send you a PM.

Regards,

Danee

[keelybt]

@Tea333 I'm sorry to hear that! I will send you a PM to help. 

[Anonymous]

Yeah they act like they will help you by sending you one message but no resolution 🤣🤣🤣 nice fake left go right… Ulta here I come. 

[DaneeBT]

@Anonymous It looks like Keely sent you a private message in November but didn't receive a response from you. If you would like to reply, please click on the bell/envelope icon in the top right corner of BIC, select the message, then reply.