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Post in Customer Support
KPMatteFinish
NEWCOMER I
‎04-03-2021 06:24 PM
‎04-03-2021 06:24 PM

Missing Samples

Selected two free samples in addition to a set of Kiehl's Since 1851 samples from a minimum purchase. Got the Kiehl's, which was listed on the order slip, but not the other two - I've read that basic sample requests don't get printed on the order slip, so that makes sense.

 

I know supply levels fluctuate, but I would've been happy with pretty much anything to try. I'm in the market for skincare, but there is no way I can go to the mall to explore my options, so huge bummer.

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LaurieBT
MOD
‎04-03-2021 06:58 PM
‎04-03-2021 06:58 PM

Re: Missing Samples

Hi @KPMatteFinish,

 

I'm sorry for the trouble! I'll send you a message shortly to assist. 

 

Warm regards,

Laurie

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