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Post in Customer Support
KP222
NEWCOMER I Vib
‎12-18-2017 09:17 AM
‎12-18-2017 09:17 AM

Missing Samples

Hello,

I received an order and a did not receive any samples with my order. This is the second time this has happened. The first time I understand things happen. However, this is the second time this year and was wondering what can be done. 

 

Thank you,

Reply
2 Replies
SianBT
ALUM II Insider
‎12-22-2017 02:00 PM
‎12-22-2017 02:00 PM

Re: Missing Samples

Hi @KP222, 

 

Sorry to hear about your experience! If you have not yet received assistance, please send myself or another mod a PM. For faster service, please call us at 1-877-SEPHORA. Thank you!

 

Bisous, 

 

Sian

0
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ktm615
NEWCOMER II Insider
‎12-18-2017 09:20 AM
‎12-18-2017 09:20 AM

Re: Missing Samples

Same thing happened to me! First box and two products were missing and I'm seriously pissed about it. Try Ipsy, I've never had an issue with them!

0
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  • 2 replies
  • ‎12-18-2017 09:17 AM
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