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Post in Customer Support
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Missing Sample

This is my first time ordering online from Sephora and when I received my order they had completely forgotten the fresh serum sample. I was given great recommendations to try it, but i didnt want to buy the full thing if it didnt work.I was very disappointed to find it missing from the box.

Re: Missing Sample

Hi @kacee31,

 

I am sorry to hear this! I will send you a PM so that I can assist you further with this. 

 

Best,

Zakiya

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