Missing Refund on Debit

[emmaschram]

Hi,

I made a return in store on march 28, 2021, and i still don’t have my refund on my debit card. Should i be waiting this long?

Thanks,

Emma

[MEGIEE]

Hey! I’m having the same issue currently, did you end up receiving your refund? 

[LaurieBT]

Hi @MEGIEE,

I'll send you a message for more information. 

Warm regards,

Laurie

[DaneeBT]

Hi @emmaschram,

I'm sorry to hear you have not yet received your refund! If your receipt states that it was processed to your debit card and you're not seeing the funds on your account, I recommend reaching out to the Sephora store directly for further assistance. Thank you.

Always,
Danee