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Post in Customer Support

Missing Product & Samples


I made an order to Sephora on July 31st and I recieved my order and I didn’t receive one of my items sadly, I was most excited for this one item. I also didn’t get any of my samples, which is whatever I guess, but I would like some type of compensation for the missing item!!! I threw away the box the order came in after checking through everything for the thousandth time, but I kept my recipet that came in the box.

Re: Missing Product & Samples



I am sorry to hear that samples and an item was missing from your order! I am going to send you a message shortly.

❤️ Melissa
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