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Post in Customer Support
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Missing Points

I recently made a in store purchase. The cashier asked my sister for her number to locate her account and not mine. I didn’t realize it until after the purchase. How can I apply this purchase to my beauty insider account? 

Re: Missing Points

Can anyone help with this? I made a $900 purchase and my points are not showing up

Re: Missing Points

@MChansen0622  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and a picture of your receipt or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Re: Missing Points

@TeamTima I'm sending you a PM. 

Re: Missing Points

Hi! Can you please help me too? My points from in store purchase does not show up on my app.

Re: Missing Points

@MaryyFran I will send you a PM. 

Re: Missing Points

Can you please help me too. I have my receipt. 

Re: Missing Points

@Sonlea I'm sending you a PM to help! 

Re: Missing Points

I need a PM too, Kohls purchase not showing.

Re: Missing Points

@MaliceAlice84 I'm sending you a PM!

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