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Post in Customer Support
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BitsandBaubles
NEWCOMER I Rouge
‎12-10-2021 10:39 PM
‎12-10-2021 10:39 PM

Missing Points from Online Purchase

Hello, 

I purchased About 200 dollars worth of product today both in-store and online but the online purchases aren’t reflecting my points? Is there a reason for this? 

If someone could answer this for me, I would totally appreciate it! ☺️

Thanks in advance!

0
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2 Replies
DaneeBT
MOD Rouge
‎12-11-2021 05:25 AM
‎12-11-2021 05:25 AM

Re: Missing Points from Online Purchase

Hi @BitsandBaubles,

 

Please allow up to 24 hours for store purchases for the points to be credited. For online orders, the points should be credited when the order ships. Thank you for your patience!

 

Always,

Danee

Reply
1 Reply
BitsandBaubles
NEWCOMER I Rouge
‎12-11-2021 08:01 AM
‎12-11-2021 08:01 AM

Re: Missing Points from Online Purchase

Thank you so much! 

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Reply
2 Replies
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