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Post in Customer Support
neonlipkisses
NEWCOMER I Rouge
‎04-24-2018 04:15 PM
‎04-24-2018 04:15 PM

Missing Point Perk

Hello,

I recently received an order and was missing a 100 point perk (Stila Huge Extreme Mascara). The points were still deducted from my account so I was wondering if I could get those points back since I did not receive the perk.

Thanks!

Paige

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1 Reply
ZakiyaBT
ALUM II Insider
‎04-24-2018 04:19 PM
‎04-24-2018 04:19 PM

Re: Missing Point Perk

Hi @neonlipkisses,

I am sorry to hear this! I will send you a PM for further assistance.

Best,

Zakiya

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  • 1 reply
  • ‎04-24-2018 04:15 PM
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