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Post in Customer Support
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Missing Package

Hi! My order says it was delivered today but it is nowhere to be found! I’ve never had an issue before but I am worried! What should I do??

RE: Missing Package

my package was delivered to the wrong address but it finally got to me!!

Re: Missing Package

Hi @adg1bs0n and @KatieScaps,

I am so sorry to hear that you have not received your orders. If you have not been assisted already, please send me a PM with your order numbers so I can assist further. Thank you!

Best,

Zakiya

RE: Missing Package

Same thing here! Did you talk to customer service? I have to call tomorrow

Call customer service. They may be able to help.

Call customer service. They may be able to help.
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