Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Alena89
NEWCOMER I Vib
‎12-23-2020 09:24 AM
‎12-23-2020 09:24 AM

Missing Package

Hi there,
My order number is --- . On 22 December (yesterday) I received a notification that my order was delivered. After checking my mail box and the area around I didn't find my parcel at all. Need your assistance in this matter.
Thank you,
Alena Ageeva

 

Tags:
0
Reply
1 Reply
LaurieBT
MOD Rouge
‎12-23-2020 11:57 AM
‎12-23-2020 11:57 AM

Re: Missing Package

Hi @Alena89,

 

I am sorry to hear this! I will take a look further and I will send you a message shortly. Please note the order number has been removed from your post for security purposes.

 

Best regards,

Laurie

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎12-23-2020 09:24 AM
  • 223 views
  • 0 Hearts Given
  • 2 Contributors