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Post in Customer Support

Missing Package

Hi,

I have a package that should delivery on August 28,2019. Hơever, I check my mail box and haven’t seen my package. I also check again on the tracking and it said that it has been deliveried. Can any one help about this situation?

thanks

Re: Missing Package

Hi @joyce0102,

 

This post has been moved to Customer Support. I will send you a private message shortly to assist! 

 

Best regards,

Laurie 

Re: Missing Package

@joyce0102 Definitely call or consider posting this to the customer service thread- it ay get more attention there

Re: Missing Package

Thank you so much. I will try to call tmr.

Re: Missing Package

@joyce0102 call customer service ASAP so they can file an investigation for you. 

Re: Missing Package

Thank you.

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