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Post in Customer Support
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Missing Order

Hello! I placed an order on October 30, 2025 and was told i would be delivered on November 2nd. The tracking details on the website now say that it would be delivered by Wednesday November 5, while the order details say that the delivery will be done by Thursday November 6. My package, in fact, has not arrived and isn’t showing any signs of soon arrival. What should i do? 

LANEIGE Lip Sleeping Mask – Intense Hydration Lip Treatment with Vitamin C Gummy Bear 

HUDA BEAUTY Mini Easy Bake Blurring Setting Spray with 16-Hour Wear 1.01 oz / 30 ml 

Re: Missing Order

@eiacasanova  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

 

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